Privacy Policy

A Legal Disclaimer

1. Commitment to Privacy

Tigerstruk Pty Ltd (“Tigerstruk”, “we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and store your personal information.

2. What Personal Information We Collect

We may collect personal information including but not limited to:

Full name
Company name
Email address
Phone number
Business address
ABN (where applicable)
IP address and browser/device information (when visiting our website)

We do not collect sensitive information (e.g. health, ethnicity, religious beliefs) unless required by law or with your explicit consent.

3. How We Collect Personal Information

We may collect your personal information when:

You contact us via our website, email, or phone;
You request a quote, submit an enquiry, or subscribe to updates;
You engage with us on social media;
You use our website (automatically via cookies and analytics tools).

4. Why We Collect and Use Personal Information

We collect and use personal information to:

Provide you with our products and services;
Respond to your enquiries or quote requests;
Send you invoices, statements, and other correspondence;
Improve our website and customer experience;
Comply with legal obligations.

We will not use your personal information for direct marketing without your consent.

5. Disclosure of Personal Information

We may disclose your information to:

Our employees, contractors, or service providers (e.g. IT support, email marketing platforms);
Regulatory authorities, where required by law;
Third parties you have consented to share information with.

We do not sell or rent your personal information to third parties.

6. Storage and Security

We store personal information securely using industry-standard security measures and take reasonable steps to protect it from misuse, loss, unauthorised access, or disclosure.

Where data is stored electronically, it may be held on servers located within Australia or overseas with trusted service providers. We take steps to ensure overseas recipients comply with Australian privacy laws.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or outdated.

To make a request, please contact us using the details provided below.

8. Cookies and Website Analytics

Our website may use cookies to enhance user experience and analyse site traffic. Cookies do not personally identify you, but may identify your browser and device.

You can manage cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the effective date clearly shown.

11. Contact Us

For questions, complaints, or to access/correct your information, please contact:

Tigerstruk Pty Ltd
Email: sales@tigerstruk.com.au

If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au